Some people assume that all of the important non-technical skills evidenced by successful accountants and partners can be developed merely by working alongside experienced colleagues or learning ‘on the job’ , through experience.

Another common view is that some people are naturally ‘good’ at things as though their experiences, background and training were irrelevant. Thus no more formal training is necessary. Older partners and long established sole practitioners didn’t have such training. Anyone who needs training or support in ‘soft’ skills is not worthy of progression – of running a successful practice or becoming a full equity partner.  Is this true actually?

Many people believe that these skills develop over time and that no support or assistance is required.They repeat the old mantra ‘Practice makes perfect’. Yet this is very misleading. ‘Practice’ alone doesn’t make ‘perfect’.‘Practice’ makes ‘permanent’. And this is not always a good thing.

If you develop bad driving habits and practice driving more and more, you won’t automatically become a better driver. You will merely reinforce your bad driving habits. Equally we have probably all experienced at least one senior professional who is an unpleasant selfish bully. They practiced their approach and ‘perfected’ it. But no one would suggest that such an approach is ideal. And I have certainly met many sole practitioner accountants who haven’t achieved the success they deserve. Typically this seems to be because they have adopted the ‘practice makes perfect’ philosophy. 

If you’re not naturally brilliant at something you need to be able to do well, do you give up or take more lessons?

Are you as successful as you deserve to be? Could anything be better in your practice? Will things change by themselves or do YOU need to do something different to bring about that change? And can you do it all by yourself? If so, why haven’t you done it already? Not enough time? Or is it not a sufficient priority? Or maybe you would benefit from some outside stimulus to support your endeavours.