Make it easy for your ideal clients. Like I try to do.

By |2022-07-17T17:31:07+01:00July 19th, 2022|Accountants, Business messaging and branding, Mentoring, Sole practitioners|

I have long encouraged accountants, who can do so, to focus their marketing messages, website messages, social media and Linkedin activity on their target audience. I have also been attempting to practice what I preach. This leads to non-accountants asking what the heck do I mean now I reference “NED-style mentoring” everywhere? And also

Debunked: The ‘one thing’ you MUST do. There are 5 if you really want to be successful

By |2022-07-04T16:58:12+01:00July 5th, 2022|Accountants, Blogging, Business messaging and branding, Facebook, Linkedin, Marketing and promotion, Networking, Pricing, Social Media, Sole practitioners, Strategy, Twitter|

A popular approach to getting your attention (and often your money) is to tell you that there is ‘one thing’ you must do to achieve your ambitions and succeed. I see this all over the place, in blogs, articles, videos and social media posts. Those who suggest there is just 'one thing'

Make it easier for people to remember what you do

By |2022-05-21T18:38:31+01:00May 24th, 2022|Accountants, Business messaging and branding, Experience and expertise, Networking, Referrals, Sole practitioners|

We know, don’t we, that good communication is important in business. In my view, one of the most fundamental pieces of communication is how we talk about what we do.There are many challenges to be overcome here. We want to avoid sounding just like everyone else in the same field. We want our

Seven ways for general practice accountants to improve their marketing efforts

By |2022-04-11T11:23:41+01:00April 12th, 2022|Accountants, Business messaging and branding, Marketing and promotion, Mentoring, Referrals|

Not everyone wants to follow the widely promoted advice that you will benefit more from advertising, marketing, networking and referrals if you focus your attention on trying to reach a specific group of people. The idea being that we can then let everyone else continue trying to be all things to all

Improving the first impression of your online and website profiles

By |2022-03-22T15:02:37+00:00March 22nd, 2022|Accountants, Appearance, Business messaging and branding, Linkedin, Marketing and promotion, Social Media, Sole practitioners, Websites|

I have never ‘swiped’ someone’s profile picture, as online dating didn’t exist when I met my wife in the 1980s. The whole concept of swiping is quite alien to me. I was curious though, so a while back, I asked a single friend to show me how the ‘swipe left’ and ‘swipe

What do you REALLY need to sell as an accountant?

By |2022-02-22T11:27:29+00:00February 22nd, 2022|Accountants, Appearance, Business messaging and branding, Dependability and trust, Experience and expertise, Marketing and promotion, Mentoring, Pricing, Reputation, Sole practitioners, STANDING OUT|

What do you really need to sell as an accountant? This is a simple enough question, and knowing the right answer could make a profound difference to the success of your practice. Let’s start with what you’re NOT selling. As I explained in a 2018 blog post, You are NOT selling your time.

15 quick tips to grow and build your practice

By |2022-02-14T11:57:24+00:00February 15th, 2022|Accountants, Business messaging and branding, Marketing and promotion, Productivity, Strategy, Websites|

This week I am sharing with you 15 of the key points I referenced during a recent conversation with an accountant who wanted to know what they should be doing in year 3 of their newish practice. Background The accountant had booked a one-off focused mentoring call, having started their practice just

4 questions that will help you identify the value you really deliver to your clients

By |2022-01-30T19:08:21+00:00February 1st, 2022|Accountants, Business messaging and branding, Dependability and trust, Marketing and promotion, STANDING OUT|

How do you evidence your value to prospective clients? You need to be able to do this effectively if you want to charge more than the absolute minimum for your services. This is a key part of promoting and pitching your services. Your promotional and marketing messages should be designed to attract

How you can stop being scared of losing prospective new clients

By |2021-11-22T12:15:52+00:00November 23rd, 2021|Accountants, Business messaging and branding, Marketing and promotion, Sole practitioners, Websites|

Many accountants appear to approach the idea of finding new clients with conflicted emotions. If you do this you are probably making life harder for yourself than it needs to be. On the one hand your website and marketing activities try to promote you and your firm as able to act for

3 key lessons for accountants from….a children’s party entertainer!

By |2021-10-25T17:07:48+01:00October 26th, 2021|Accountants, Business messaging and branding, Marketing and promotion, Pricing, Sole practitioners|

As a teenager, before I started studying to become an accountant, I was a children's party entertainer - and I continued doing this for about 25 years. When I look back I realise that I quickly learned 3 key lessons that now, many years later, still inform my thinking and advice to

What can you do if you want to attract a better type of client?

By |2021-09-10T18:48:26+01:00September 7th, 2021|Accountants, Business messaging and branding, Experience and expertise, Marketing and promotion, Networking, Referrals, Reputation, Sole practitioners|

When I ask accountants what they would like to be different in their practice, one theme is more common than any others. They frequently express the desire to have better quality clients, to increase their average fees and to be doing more interesting work.One sole practitioner accountant I was mentoring expressed this quite

What can you do about all the competition from other accountants?

By |2021-08-19T17:02:16+01:00August 17th, 2021|Accountants, Appearance, Business messaging and branding, Experience and expertise, Lead generation, Marketing and promotion|

Not everyone who calls me for my input becomes a client. I sometimes offer some simple advice to accountants who are not yet in a position to need or afford my mentoring services (even though these are much more affordable than you might expect). One of the accountants I spoke with recently

Why you need to build your personal brand – and how to make this work for you

By |2021-07-19T10:28:07+01:00July 20th, 2021|Accountants, Business messaging and branding, Conversational impact, Dependability and trust, Experience and expertise, Networking, Reputation|

What do people say about you when you’re not in the room? What would you like them to say? Few accountants seem to think this through. If you are clear about what you want people to say though you are likely to find success a lot faster than anyone who is ‘just

Why you’ll find more success if you have an angle

By |2021-07-13T11:06:26+01:00July 6th, 2021|Accountants, Business messaging and branding, Lead generation, Marketing and promotion, Mentoring, Networking, STANDING OUT|

Too many accountants struggle to distinguish themselves from their competition. This is a shame as it is what makes each of us different that makes us memorable and the reason why we are referred and recommended. And then why we are engaged by clients. Challenge this if you must. Tell me that

Why you need to tell people who you are – beyond being an accountant

By |2021-06-28T13:32:35+01:00June 29th, 2021|Accountants, Appearance, Business messaging and branding, Experience and expertise, Marketing and promotion, Networking, Referrals, STANDING OUT|

No one is 'just an accountant'. And you know that already. But how clear do you make this on your website, your online profiles and when you are networking? Lots of accountants make the mistake of assuming they only need to evidence their credibility as an accountant. And it's true that sometimes

What if none of your clients wants anything more from you?

By |2021-05-04T13:30:36+01:00May 4th, 2021|Accountants, Business messaging and branding, Servicing clients, Sole practitioners, STANDING OUT|

Unlike some commentators, I entirely accept that many accountants have some clients who want nothing more than a basic compliance service.  And that you get very frustrated to be told by consultants that you should offer your clients "advisory services". After all,  you know your clients don't want, cannot afford and will

Bad advice for accountants that makes me cross

By |2021-08-24T09:21:12+01:00April 6th, 2021|Accountants, Business messaging and branding, Linkedin, Marketing and promotion, Mentoring, Social Media, Sole practitioners, STANDING OUT, Twitter|

These days it typically takes a lot to get me cross. But one thing that really winds me up is the continuing wave of advice to accountants generally, telling them to do stuff that doesn't work for everyone and is especially inappropriate for most sole practitioners. This is quite different from the advice that

Does size matter? Are you pretending to be bigger than you are?

By |2021-03-22T09:21:24+00:00March 23rd, 2021|Accountants, Business messaging and branding, Dependability and trust, Marketing and promotion, Websites|

I have lost track of how many sole practitioners and two-partner accountancy practices pretend to be bigger than they really are. Some overtly claim that their firm is bigger than it really is by adding words like “and associates” to the name of the firm. Even though, in reality, it is only

Fresh marketing insights for accountants

By |2021-03-19T15:31:28+00:00March 16th, 2021|Accountants, Business messaging and branding, Lead generation, Marketing and promotion, STANDING OUT|

Sometimes a post on Linkedin can start a conversation that runs and runs.  This was the case just after the Budget when I posed the question “Is it really worth everyone producing a 'me-too' morning-after Budget summary?” I suggested these were typically simply a re-hash of information already in the public domain

How can a mature accountant start to market himself effectively?

By |2021-02-01T15:53:22+00:00February 2nd, 2021|Accountants, Business advice, Business messaging and branding, Lead generation, Marketing and promotion|

During our first mentoring conversation a mature accountant told me how they had been struggling to replace clients who had retired, died or gone bust. The practice was well established and he had never previously needed to spend much time or effort on marketing or promotion. He had done the basics. He

“How can I use social media to promote my accountancy business?”

By |2021-01-08T18:37:54+00:00December 8th, 2020|Accountants, Business messaging and branding, Facebook, Lead generation, Linkedin, Social Media, Sole practitioners, Twitter|

There are two types of accountants who use social media and Linkedin.  Those who understand what works and those who have bought into the hype and hope that what they do will work. Chances are you are in that second category just like most of the accountants I know. Indeed, the vast

The worst mistake an accountant can make – and how to avoid it

By |2020-11-20T11:00:12+00:00November 17th, 2020|Accountants, Business messaging and branding, Servicing clients, Sole practitioners|

A journalist once surprised me with a question I wasn’t anticipating: “What is the worst mistake accountants can make when they are trying to ‘close’ a prospective client?” When I later reflected on my instinctive reply I was satisfied it contained good advice. Thinking about the issue subsequently I quickly constructed this

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