You have probably heard the old networking idea that it's important to help people get to know, like and trust you. Only then will they buy from you. Only then will they even consider becoming your client. This idea originated in the book ‘Endless Referrals', written by Bob Burg, who said: “All things
I have never ‘swiped’ someone’s profile picture as online dating didn’t exist when I met my wife. The whole concept of swiping left or right is quite alien to me. I was curious though so asked a friend to show me how this ‘swipe left’ and ‘swipe right’ business works. It quickly became
I forget how long ago I added the word 'debunker' to the list of my roles/activities. It's on my business card, my marketing materials, my online profiles and on the title slide for many of my presentations. I was first asked what I mean by 'debunker' when I was facilitating a workshop for an international
Regular readers will know that I am both very active on social media and highly ranked for my online influence.* Equally you will also know that I do not routinely encourage accountants to use social media for promotional and marketing purposes. And I challenge the evidence and arguments of those who do advocate this -
I have referenced what I call the 3Ms of marketing an accountancy practice before. This blog post is related to the third M. That is, which Media should you use to get your chosen Messages to your chosen Market? The answer to the question depends on where you will find your chosen Market and target
The longer you spend on social media the more you realise that overt sales and marketing messages do not typically have much positive impact. Posting adverts on social media is a different topic and not the subject of this blog post. Before I explain how you CAN use social media effectively for promotional purposes, I should
This was another question I was asked during a recent interview. This post is drawn from the notes I made before giving my answer on air. Many accountants and bookkeepers reference their best source of new business as being referrals and recommendations. So let's deal with this first. Tools I would recommend here include: Linkedin
In the days before email there were only 3 ways that clients could communicate with their accountants. In person, by phone and by letter. Now the list of options is much longer. Do you encourage, tolerate or refuse to accept communications by less conventional methods? How does this impact your client base? Email is perhaps
I have lost track of the number of accountants I see trying (and failing) to use social media to build their brand and to attract new clients. It’s tempting to try things out and to experiment on social media, as we think of it as being ‘free’. Except that it’s not. It takes time to
A research student asked me this question and, after drafting a short reply, I have now expanded my response as it may be of wider interest: "As regards how much of my business comes from social media, forgive me but the question is too simplistic. Social media is never a source of business for me.
After being ranked in the top 3 of online influencers by the ICAEW I was recently interviewed about my social media journey. The following extracts may be of interest. When and why did you start using social media? It was 2006 when I first registered on Ecademy.com This business focused online networking site predated
It’s all too easy to get caught up in the game of chasing followers, likes, connections and social media klout. It may be fun to keep track of these metrics and to keep increasing them. But, in real life, they are not important by themselves. There is little point in simply pursuing these metrics. You
How long do you need to spend on social media to build up a decent following, contribute effectively and secure a good level of engagement? I'm not sure much has changed over the years since I started to use social media in 2006. The answers to those questions depend on your reasons for getting involved
I recently wrote an article which posed the question: Should accountants be more active on facebook? I concluded by noting that every survey I have seen about accountants’ use of social media suggests that facebook remains a minority interest. This comes as no surprise to me and I don’t see this changing very much celebrex 200
Too many people play at social networking and don't really 'get it'. Then they assert that 'social networking' doesn't work - although the fault is not so much with the medium as with the way they used it. There are many posts on this blog that can help social media novices - and also more
Every so often someone asks how I allocate my time across all of the social media with which I am involved. What follows is the current answer. It's my third blog post on the subject. The first was in 2010 and the second was in April 2012. I started to use social media in 2006.
Has anyone told you that social media is all about collecting as many connections, friends and followers as possible? That 'bigger is best'? It's an issue that seems to divide the social media advocates. I can tell you now that I believe in Value over Volume. Most online networks make announcements when they reach milestone numbers
I have heard a number of stories about firms of accountants trying to limit their staff (and partners') access to social media sites. This is generally based on fear of the unknown. The motives may also be driven by misconceptions drawn from misleading, inaccurate or simply ill-informed media reports and references to twitter, facebook and
I was asked recently how I allocate my time across all of the social media with which I am involved. I guess this might be of interest to others so thought I'd blog my response. I then found that I drafted a blog post along these lines around 18m ago. It's interesting (to me at
This is the second of a 2 part blog series in which I set out some practical, commercial and informed thoughts re social media policy making for accountancy firms. Part one is here. Let's start here with a couple of bizarre practices I have heard that some ill-informed firms have attempted to implement as regards
I was interviewed recently to provide my views as regards social media policies that accounting firms might wish to institute in-house. I've summarised the key points I made and spread them over a couple of blog posts. Part one below. Part two later today. There are two very different issues here. The first is the extent
As part of my focus on how accountants can use social media I have not, to date, paid much attention to Facebook. I do compare key features and benefits of facebook with other social media sites during my talks and articles but that's about it. My gut tells me that spending BUSINESS time on facebook
It is becoming more and more common to 'Google' someone before meeting them for the first time - whether for a potential business meeting, to interview them or to be interviewed by them. If someone Googles you now or in the future what will be revealed? I've just given an interview to a journalist who
I've just penned the following letter to Accountancy magazine - and guess it's self explanatory. My apologies that this then becomes another blog posting about Facebook. In June I introduced the subject under the title, Facebook for professionals; At the start of July I commented on the need to be aware that what you post
