When growing your practice is NOT the solution you need

By |2022-08-08T09:48:23+01:00August 9th, 2022|Accountants, Strategy|

Many management consultants would argue that if your practice fails to grow it will stagnate. Is that true actually? I think it depends on what one means by ‘grow’. Grow the client base? Turnover? Profits? Range of services? Efficiency? I prefer the word ‘evolve’ as I’ll explain below. Many years ago I was headhunted

Make it easy for your ideal clients. Like I try to do.

By |2022-07-17T17:31:07+01:00July 19th, 2022|Accountants, Business messaging and branding, Mentoring, Sole practitioners|

I have long encouraged accountants, who can do so, to focus their marketing messages, website messages, social media and Linkedin activity on their target audience. I have also been attempting to practice what I preach. This leads to non-accountants asking what the heck do I mean now I reference “NED-style mentoring” everywhere? And also

Debunked: The ‘one thing’ you MUST do. There are 5 if you really want to be successful

By |2022-07-04T16:58:12+01:00July 5th, 2022|Accountants, Blogging, Business messaging and branding, Facebook, Linkedin, Marketing and promotion, Networking, Pricing, Social Media, Sole practitioners, Strategy, Twitter|

A popular approach to getting your attention (and often your money) is to tell you that there is ‘one thing’ you must do to achieve your ambitions and succeed. I see this all over the place, in blogs, articles, videos and social media posts. Those who suggest there is just 'one thing'

What does giving clients ‘added value’ really mean?

By |2022-06-28T08:52:15+01:00June 28th, 2022|Accountants, Dependability and trust, Giving, Servicing clients, Sole practitioners|

I first wrote about this in 2012 when I explained that I don't believe that accountants’ clients really want 'added value'. Heresy? No. It's just I'm not a big fan of buzzwords. I believe it's more helpful to think about what anyone means when they say they want 'added value'. Typically accountants'

How’s your self confidence and experience?

By |2022-05-21T18:29:21+01:00May 31st, 2022|Accountants, Experience and expertise, Mentoring, Networking, Servicing clients, Social Media, Sole practitioners|

In my experience many accountants have more potential to succeed than they themselves believe. They are better accountants than they are prepared to admit. And they deserve to be more successful than they have so far managed to be. Could this be true of you too? Equally there are plenty of accountants

Make it easier for people to remember what you do

By |2022-05-21T18:38:31+01:00May 24th, 2022|Accountants, Business messaging and branding, Experience and expertise, Networking, Referrals, Sole practitioners|

We know, don’t we, that good communication is important in business. In my view, one of the most fundamental pieces of communication is how we talk about what we do.There are many challenges to be overcome here. We want to avoid sounding just like everyone else in the same field. We want our

Debunked: Can you really rely on referrals to sustain or grow your practice?

By |2022-05-17T08:49:57+01:00May 17th, 2022|Accountants, Lead generation, Referrals, Sole practitioners|

Most established accountants running their own firms claim to get most of their new clients via referrals. I see at least three potential flaws with this perception. Firstly, it’s rarely based on empirical evidence. Often it is simply an easy answer to the question: 'Where do most of your new clients come

The marketing distractions accountants should avoid

By |2022-04-19T10:49:01+01:00April 19th, 2022|Accountants, Blogging, Facebook, Linkedin, Marketing and promotion, Networking, Social Media, Sole practitioners, STANDING OUT, Twitter|

Before setting out those marketing distractions that I believe accountants should avoid I need to offer some context. Over 20 years ago, the start of the century(!) was when I began presenting talks to accountants about practice related matters. I quickly learned to avoid any mention of the M-word as, back then,

Seven ways for general practice accountants to improve their marketing efforts

By |2022-04-11T11:23:41+01:00April 12th, 2022|Accountants, Business messaging and branding, Marketing and promotion, Mentoring, Referrals|

Not everyone wants to follow the widely promoted advice that you will benefit more from advertising, marketing, networking and referrals if you focus your attention on trying to reach a specific group of people. The idea being that we can then let everyone else continue trying to be all things to all

4 classic mistakes accountants need to avoid when prospects call

By |2022-03-30T19:12:37+01:00March 29th, 2022|Accountants, Conversational impact, Lead generation, Marketing and promotion, Networking, Starting out|

Do you assume you know what (new) callers will want from you? Are you able to distinguish real prospective clients without devoting too much time to the others? Do you operate like other professionals or by reference to wishful thinking? These are key challenges for all of us. We want to encourage

Improving the first impression of your online and website profiles

By |2022-03-22T15:02:37+00:00March 22nd, 2022|Accountants, Appearance, Business messaging and branding, Linkedin, Marketing and promotion, Social Media, Sole practitioners, Websites|

I have never ‘swiped’ someone’s profile picture, as online dating didn’t exist when I met my wife in the 1980s. The whole concept of swiping is quite alien to me. I was curious though, so a while back, I asked a single friend to show me how the ‘swipe left’ and ‘swipe

Being Known, Liked and Trusted is not enough!

By |2022-03-15T11:11:06+00:00March 15th, 2022|Accountants, Conversational impact, Key Business skills, Lead generation, Marketing and promotion, Networking, Reputation, Social Media, STANDING OUT|

You have probably heard the suggestion that it’s important to help people get to 'know, like and trust' you. Only then will they buy from you. Only then will they even consider becoming your client. This idea originated in the book ‘Endless Referrals’, written by Bob Burg, who said: “All things being

Don’t make this marketing mistake especially if you are reliant on referrals

By |2022-04-19T10:52:04+01:00March 1st, 2022|Accountants, Experience and expertise, Marketing and promotion, Networking, Referrals, Social Media, Sole practitioners|

I am frequently surprised when apparently successful accountants tell me that they know they should start being active on social media. And that they want to beef up their marketing activity. Both such aspirations typically reflect a belief in the mystical power of generic marketing and the hype surrounding social media activity.

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