Why I sacked a large firm of accountants


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Mark Lee

Mark is a speaker, mentor, facilitator, author, blogger and debunker. Mark Lee helps professionals who want to STAND OUT and be remembered, referred and recommended using his 7 fundamental principles to create a more powerful professional impact, online and face to face.
1 reply
  1. Nicky Larkin
    Nicky Larkin says:

    Really useful article Mark. It is so important to meet and speak to clients, but inevitably email becomes relied upon far too much. The one advantage of email is an audit trail, but our best account managers are very good at having client meetings then confirming everything by email. Essential so that actions from meetings can be confirmed.

    I still haven’t fully separated our accounts and tax departments as I’m very nervous of the above happening and people in the same company not working as a team.


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