Don’t let yourself be lulled into inaction

By |2018-11-20T16:48:23+00:00November 20th, 2018|Accountants, Business advice, cloud accounting, Conversational impact, Experience and expertise, Future, Servicing clients, sole practitioners|

During my talks about the future for accountants I sometimes share a famous quote from Bill Gates.  Before repeating it here, let me just offer some context. There has long been a tendency to over-hype new ideas and initiatives. Some accountants jump on the bandwagon early which is great. I don’t do

How many of the 5 types of advisory services can you provide to clients?

By |2018-07-04T09:37:21+00:00July 3rd, 2018|Accountants, Business advice, cloud accounting, Future, Mentoring, Servicing clients|

Most smaller practitioners are focused on offering a compliance focused service to clients. Lots of people are saying you must start offering advisory services; and plenty of accountants think they already do this to a degree. In my talks I often reference 5 types of non-compliance service and how it will take

The real reasons you need to do business advice properly

By |2018-05-22T23:03:11+00:00May 15th, 2018|Accountants, Business advice, cloud accounting, Future, Servicing clients|

Why are so many consultants telling accountants that they need to start providing advisory services to clients? You've been doing this for years haven't you? Or else your clients don't want, don't need or can't afford to pay for such services.     Hmm. Have you really been doing this for years? I know many

What are you doing about your clients’ uncertainty about the future?

By |2018-11-18T19:06:14+00:00February 13th, 2018|Future, Servicing clients|

When I talk with accountants, which I do a lot, I often sense an unspoken concern about increased ‘uncertainty’ in their world. It is clear to me that many business clients are uncertain, many private clients are uncertain and also many accountants themselves are uncertain. Business clients They are uncertain about future sales and

How was January for you this year?

By |2018-02-06T22:53:02+00:00February 6th, 2018|Accountants, Servicing clients|

This is a question I always ask accountants when I talk with them in February. "How was January for you this year?" The answers are always pretty similar. They range from "Not as bad as previously" through to the absolute defeatist "Same as always. I just accept that's the way it is."  This tends to

Cloud accounting – Do you lead your clients or let them lead you?

By |2017-11-22T11:38:12+00:00November 22nd, 2017|Accountants, Business messaging and branding, cloud accounting, Experience and expertise, Productivity, Servicing clients, sole practitioners, Starting out|

This is the first of what I anticipate will become a series of cloud accounting related blog posts. Back in 2009 I disagreed with those commentators who were warning accountants about an urgent need to embrace cloud accounting technology. The alternative, warned these merchants of doom, was that accountants who failed to embrace the cloud

3 lessons for accountants from….. personal trainers

By |2017-07-11T10:56:09+00:00July 11th, 2017|Accountants, Business messaging and branding, Career development, Experience and expertise, Reputation, Servicing clients, sole practitioners|

I recently heard John Hardy the Founder of FASTER Health and Fitness introduce his business.  He mentioned he throught there were similarities with accountants. I have taken what he said and adapted it to provide some lessons for accountants from the business side of personal training and fitness. 1  Personality John has noted that a

How do you allow clients to communicate with you?

By |2017-06-20T09:47:51+00:00June 20th, 2017|Accountants, Business messaging and branding, facebook, Linkedin, Servicing clients, Social Media, twitter|

In the days before email there were only 3 ways that clients could communicate with their accountants. In person, by phone and by letter. Now the list of options is much longer. Do you encourage, tolerate or refuse to accept communications by less conventional methods? How does this impact your client base? Email is perhaps

The end of accountants is nigh. Or is it?

By |2017-05-30T09:15:43+00:00May 30th, 2017|Accountants, Career development, Future, Servicing clients, sole practitioners|

Let me save you some time. Yes, the accounting profession is going through (another) period of unprecedented change. There will be fewer jobs for accountants in the future. There will be fewer large firms of accountants in the future. But there will continue to be plenty of work for savvy sole practitioner accountants for many years

“None of my clients want anything more than the basics”

By |2017-05-09T09:32:30+00:00May 9th, 2017|Accountants, Business messaging and branding, Servicing clients, sole practitioners, STANDING OUT|

Unlike some commentators, I entirely accept that many accountants have some clients who want nothing more than a basic compliance service.  And that you get very frustrated to be told by consultants that you should offer your clients advisory services. After all,  you know your clients don't want, cannot afford and will not value such advisory