Entries by Mark Lee

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Why do you let clients bully you?

Each February I hear tales of woe from accountants who have worked late into the night during the weeks leading up to the tax return filing deadline. Many are resigned to this and some even seem to enjoy the adrenaline rush. Most though resent the late hours and the pressure they feel as the deadline […]

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Could you adapt this unique way of standing out from the crowd?

I still remember meeting Christopher Higenbottam at a networking event some years ago. I asked what he did and he told me he is an architect. (Indeed it transpired that he was the MD of Tempietto Architects). We talked for a while about his work.  After a few minutes I think I asked him whether […]

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Don’t make this mistake if you want referrals from your clients

Regardless of which profession you practice, I wonder if you make an all too common mistake. We all hope that clients will want us to provide a range of services to them. And we hope that clients will recommend and refer us to other prospective clients too. But, as I frequently point out, ‘hope’ is […]

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Use your ‘inner magic’ to stand out from others who do what you do

Are you ‘just another’ accountant, lawyer, surveyor, speaker, trainer or whatever? Really? But you’re you. No one else can be you. The real you. The winner of the 2016 TV series of Britian’s Got Talent (BGT) was Richard Jones. A magician. And a soldier. When interviewed* Richard explains that from the outset he was determined to be who […]

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Sole practitioners – what can you do when your clients are too tough on you?

Many an otherwise savvy sole practitioner tells me about similar problems with their client base. “They won’t pay higher fees, they don’t want additional services and they leave everything to the last minute” If you have clients like this, you’re not alone. Often it’s a direct consequence of how desperate you were to take on […]

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If we don’t trust experts anymore what do you need to do to STAND OUT?

During 2016 politicians in both the UK (Michael Gove) and in the US (Donald Trump) repeatedly asserted that people have “had enough” of experts. Voting patterns seemed to confirm this as expert political and economic views were largely ignored. And yet, we also know it’s patently not true. If you have a health problem do […]

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How much personality should sole practitioners put into their practice?

I was asked two related questions during a recent interview. This post is drawn from the notes I made before giving my answers on air. 1. With so many businesses competing with each other online, has it become more important to put more personality into your practice? The smaller your practice the more important it […]

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Are technical skills enough for sole practitioner accountants?

Most sole practitioners are justly proud of their technical skills. It is also common to find that some sole practitioners undervalue the importance of ensuring that they have all the business skills they require to be profitable in the short-term and successful in the longer-term. At best only lip-service is paid to the development of non-technical skills. […]

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The Sole Practitioners’ formula for identifying your premium fee paying prospects

This is a guest blog provided by Patrick McLoughlin. In it he explains how sole practitioner accountants can become really clear as to who is a premium fee playing client. And, having done that, how you can then clarify your future marketing and business generation activities. As Patrick’s approach is much the same as mine I […]

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8 mistakes sole practitioners make on twitter

An increasing number of sole practitioners are experimenting with twitter. Some quickly conclude or believe instinctively that twitter could be a huge waste of time. And yet some also talk about how they have used twitter to secure new clients or otherwise found it to be a useful source of knowledge and information. What follows […]

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New hologram support service for accountants

Press Release Renowned accountants’ mentor and commentator, Mark Lee, has teamed up with a Tokyo University for what he is calling an outsourcing knowledge experiment. This new service is quite distinct from Microsoft’s recently announced holoportation which uses different technology. Using a simpler Japanese originated smartphone app, accountants will be able to have a hologram […]